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| 1.
What is Compulsory insurance and Optional insurance?
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Compulsory insurance : According to Decree 115/1997/ND-CP dated 17/12/1997 about Compulsory Insurance for Third Party Liability of Owner's Motor Vehicle, it stipulates Owner's Motor Vehicle is compulsory to buy Third Party Liability for their Motor Vehicles. Optional insurance : All the enterprises have the right to buy insurance for their property with all kind of insurance products which are registered with Ministry of Finance by insurance company.
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| 2.
How long from the effective date I have to pay the premium?
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The Premium will be paid within 30 days from the latest days of:- Effective date, or- Issuance date .
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| 3.
Who is beneficiary ?
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Third party named in the Policy by the Insured as the recipient to the insurance indemnity or sum assured.
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| 4.
What domain does SVI work?
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SamSung Vina Insurance works on non-life Insurance. We have got many Insurance products: Direct insurance, receiving and ceding Reinsurance in relation to all classes of non-life insurance. Please kindly refer to Product menu.
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| 5.
Who is insurance intermediary? What is their benefits?
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An agent or broker who negotiates insurance contract. An insurance agent acts on behalf of his principal (Insurer) in obtaining business for it. An insurance broker acts on behalf of his client (Insured), is a person who provides independent advice to his client on how best to meet their insurance needs.
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| 6.
What is the Deductible?
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It is the first amount of loss, being an agreed of fixed sum, which is the Insured agrees to bear in respect of each and every loss.
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| 7.
What are the effective and expired date in Insurance policy?
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Effective date in Insurance Policy is the date when Insurance Company start their indemnity in respect of any incurred loss, accident to the Insured. Expiry date in Insurance Policy is termination of insurance when the end of the period of Insurance is reached and Insurance Company release their indenmnity in respect of any incurred loss, accident to the Insured.
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| 1.
What is the Reinsurer?
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The bulk of all reinsurance is written by reinsurance companies. These are large companies which specialise in reinsurance and do not write any direct insurance. They are usually international companies, transacting reinsurance in many parts of the world.
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| 1.
In which case does the insurer not pay the indemnity?
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The Insurer has right to decline to pay insurance benefits to the beneficiary or indemnity to the insured in case where the losses or damages are not within the cover or in case of the exclusion as agreed upon in the insurance contract. (According to Article 17 of Insurance Law)
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| 2.
What should the insured do when the incident happens?
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The insured should advise the insurer immediately within 24 hours on the happening of any accident. The insured must take all necessary steps to minimize the extent of loss or damage and to prevent further damage
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| 3.
How long will the insured receive the indemnity?
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Upon the occurrence of an insured event, the insurer shall pay indemnity or insurance benefits within the time limit agreed upon in the insurance contract; in case where there is no agreement on such time limit, the insurer shall pay indemnity or insurance benefits within 15 days from the date on which all necessary documents have been submitted in relation to such payment of insurance benefits or indemnity (According to Article 29 of Insurance Law)
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| 1.
When I want to buy SVI's Insurance Porduct, who can I contact to?
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When you want to have the professional advices, please contact to Technical Marketer or Marketing Executive
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With Non-Korean client, please contact with Mr. Tran Thanh Hoang (Tel : 0838237812 , Mobile : 0909866278, Email : thanhhoang@svi.com.vn)
At HCM City, Long An, Tay Ninh Province: contact to Mr Jeon Jong Hoon (Tel : 0838237812 , Mobile : 0903361258, Email : jeonjonghoon@svi.com.vn )
- At Binh Duong, Binh Phuoc Province: (Tel : 38237812, )
- At Dong Nai, Ba Ria - Vung Tau Province: contact Mr. Ly Lam Phi (Tel : 0838237812, Mobile : 0988000454, Email : lamphi@svi.com.vn)
- From Da Nang Province to North of Viet Nam : contact Mr. Tran Ngoc Hung (Tel : 04.39425251, Mobile : 0903252727, Email : ngochung@svi.com.vn)
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| 2.
Does SVI have the supporting policies different from others insurance companies?
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Yes, of course. SamSung Vina Insurance always concentrate on supporting service about risk management consultants, this is very different from others insurance companies because we always think that "PREVENT RISKS BEFORE MORE THAN COMPENSATE FOR THE DAMAGES". In details :
- Periodical site survey and make recommmendation to improve Risks Management
- Provide training class on fire fighting and prevention techniques and Fire Drills
- Provide training class on Claim Procedures and Emergency Evacuation and Action
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